Start
WITH DIAGNOSIS
Go deeper to see clearly.
@ KS INSIGHT
Recognize
PROBLEMS AS SYMPTOMS
Resist your impulse to fix. Follow the clues.
@ KS INSIGHT
Manage
YOURSELF
You can't fix the system if you're caught in it.
@ KS INSIGHT
Map
THE SYSTEM
See the loyalties beneath the logic.
@ KS INSIGHT
See
THE BIGGER PATTERN
Navigate what hasn't yet been mapped.
@ KS INSIGHT
Reflect
IN THE MIDST OF ACTION
Get to the balcony, even while you dance.
@ KS INSIGHT
Expand
YOUR COMPETENCE
Your next challenge requires a different you.
@ KS INSIGHT

Helping Leaders Navigate the Hard Stuff

Our clients call us when they’re:

We help leaders and organizations navigate complexity with clarity — especially when the work is high-stakes, high-friction, or high-consequence.

Whether they’re facing a turning point, trying to align a fractured team, or scaling something new, we help senior leaders across sectors — from boardrooms to government agencies to global nonprofits — see what matters and move forward with confidence.

This isn’t about fixing surface-level symptoms. It’s about building mindset, structure, and leadership capacity — the kind that drives real systems change and sustains growth across sectors.

Whether through organizational change management consulting or team alignment and leadership training, KS Insight equips CEOs and leadership teams with the clarity to move forward through complexity.

Leadership isn’t just what you do in crisis. It’s the foundation you build before it.

We’ve been in the room when things fall apart — and when things take off.
We partner in the moments that define leadership — strategy shifts, cultural turning points, and the long arc of change.

And we set leaders up to succeed in all of them.

Leadership at the edge of complexity.

In|sight — the ability to discern the true nature of a situation.

Kirsti Samuels

Whatever your challenge, we will help you cultivate the skills to diagnose it, the creativity to generate solutions, and the leadership to bring about the needed changes.

Grounded Practice. Distinct Approach.

Our team members have led through complexity, not just studied it.

Who we work with

Our distinct advantage:

What sets our team apart

Our facilitators aren’t just trainers — they’re seasoned leaders who bring hard-earned wisdom into the room

They’ve led inside:

They bring:

Where We Focus

We help teams move from insight to action across strategy, leadership, and systems change.

kirsti samuels leadership strategy

Strategy & Complex Problem-Solving

We help organizations clarify tough problems, align stakeholders, and co-create adaptive strategies.

• Adaptive Value Chain Mapping
• Strategic alignment processes
• Multi-stakeholder facilitation
• Organizational change strategy
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leadership development workshops ksi

Leadership Development

We design interactive, practical leadership development programs tailored to the real challenges your leaders face — from first-time managers to senior executives.

• Custom leadership journeys
• Immersive workshops
• Coaching and team development
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leadership development for public sector executives

Systems Change & Stakeholder Engagement

Drawing from team member’s background in policy and political process design, we support systems-level change through inclusive, evidence-based design.

• Cross-sector collaboration
• Participatory engagement frameworks
• Ecosystem mapping and strategy
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Trusted by Leaders Across Sector

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FAQ

Leadership Development for Complex Challenges

We don’t offer off-the-shelf training. And we’re not typical 1:1 executive coaches.

We partner with senior leaders and leadership groups who are trying to shift something that isn’t shifting — an organization, a culture, a strategy, a system. Sometimes that work is about activating change. But just as often, it’s about facing into moments that feel unformed, volatile, or full of possibility.

The challenge might be uncertainty: Scientific and research leaders telling their teams, “We just don’t know what’s coming in the next six months.” Leadership isn’t about having answers — it’s about offering steadiness and helping teams stay engaged without pretending certainty exists.

Or the challenge might be opportunity: A new role, major initiative, or strategic invitation appears. The instinct is to scale — hire more people, bring in more funding. But sometimes what’s required is an adaptive step: reimagining how work happens, how authority is shared, how the organization learns and responds.

Real change in leadership capacity typically becomes visible around the 9- to 12-month mark. Before that, we see early signals: renewed energy, difficult conversations finally happening, rebuilding of trust, forward momentum after gridlock.

But those shifts are fragile without continued support. That’s why over 90% of our clients continue working with us across multiple engagements.

Leadership development is hard to measure, but evaluation matters. We work with clients to define meaningful impact — and we see it consistently.

Recent study of our Manager to Leader program: participants were over three times more likely to be retained and promoted compared to other internal programs.

More importantly, we hear stories that matter: “The way they led our team completely turned around — for the better.” “I’d been stuck circling the same team dynamic for a year. The small group coaching unraveled it. I honestly thought I wasn’t cut out to lead. That changed everything.”

Adaptive leadership is the ability to lead through complexity, ambiguity, and change, especially when technical expertise or past experience alone won’t solve the problem. It requires leaders to distinguish between what needs to be preserved, what needs to evolve, and what needs to end entirely.

At KS Insight, we integrate adaptive leadership into CEO and executive development by helping leaders build the muscle to respond, not with rigid plans, but with clarity, steadiness, and strategic experimentation. In uncertain environments, this means helping teams stay engaged even when answers aren’t clear, making courageous decisions amid competing priorities, and enabling the organization to learn and adjust in real time.

In short: adaptive leadership helps leaders meet uncertainty with purpose and momentum — not paralysis.

Serving top-tier institutions

Whatever your challenge, we will help you cultivate the skills to diagnose it, the creativity to generate solutions, and the leadership to bring about the needed changes.

When You Need Something More

If you're looking for personal reflection or targeted behavior change, 1:1 coaching may be exactly what you need.

But if what you're facing is bigger than one person — a broken team, a complex decision, a pattern that keeps repeating — then you probably need something more.

That's what we do.

Ready to talk about what your leadership moment requires?